Privacy Policy

Effective Date: March 2, 2026

Deliverimates LLC, doing business as Fleet Ninja ("we," "us," or "our"), operates a vehicle inspection and fleet management platform. This Privacy Policy describes how we collect, use, and protect information when you use our services, including our web application and SMS notifications.

1. Eligibility

By using this website and submitting this form, you confirm that you are at least 18 years of age. If you are under 18, you are not permitted to use this website or provide personal information. We do not knowingly collect information from individuals under the age of 18.

2. Information We Collect

We collect the following categories of information:

• Account Information: Name, email address, and company/business name provided during registration.
• Phone Number: Mobile phone number provided for the purpose of receiving SMS inspection alerts and notifications.
• Business & Vehicle Information: Vehicle details, inspection records, photos, maintenance data, and related operational data entered through our platform.
• Usage Data: Log data, browser type, and interaction data collected automatically when you use our application.

3. How We Use Your Information

We use the information we collect to:

• Provide and operate the Fleet Ninja vehicle inspection and fleet management platform.
• Send SMS text message alerts and notifications related to inspection results, vehicle status, and operational updates.
• Generate inspection reports and AI-powered damage assessments.
• Communicate with you about your account, service updates, and support inquiries.
• Improve and maintain the security and performance of our services.

4. SMS / Text Messaging

By providing your phone number and opting in to SMS communications, you expressly consent to receive text messages from Fleet Ninja at the phone number you provided. This includes but is not limited to:

• Service updates and notifications
• Appointment reminders and confirmations
• Project status updates

Message Frequency: Message frequency varies based on your engagement with our services. You may receive up to 10 messages per month.

Message and Data Rates: Standard message and data rates may apply. Check with your mobile carrier for details on your messaging plan.

Opt-Out Instructions: You may opt out of SMS communications at any time by:

• Replying "STOP" to any text message from us
• Emailing us at fleetninja@deliverimates.com
• Calling us during business hours

Support: For SMS support, reply "HELP" to any message or contact us at fleetninja@deliverimates.com.

5. We Do Not Sell Your Data

We do not sell, rent, or trade your personal information — including phone numbers — to third parties. Your data is used exclusively to provide and improve the Fleet Ninja service.

6. Third-Party Services

We use the following third-party services to operate our platform:

• Twilio: SMS message delivery. Twilio's privacy policy is available at twilio.com/legal/privacy.
• Supabase: Database hosting, authentication, and backend services.
• Cloud Hosting: Our application infrastructure is hosted on cloud platforms (Vercel) with industry-standard security practices.

These providers only process data as necessary to perform services on our behalf and are bound by their respective privacy policies and data processing agreements.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Inspection records and vehicle data are retained for a minimum of 12 months to support historical reporting. If you close your account, we will delete or anonymize your data within 90 days, unless we are required to retain it by law.

8. Data Security

We implement appropriate technical and organizational security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission or storage is 100% secure.

9. Your Rights

You may:

• Access, correct, or delete your personal information by contacting us.
• Opt out of SMS messages at any time by replying STOP.
• Request a copy of the data we hold about you.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

• Email: fleetninja@deliverimates.com
• Business: Deliverimates LLC
• Address: 644 Crystal Springs Ct, Danville, CA 94506
• Website: fleetninja.ai